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In the event of adverse weather, safety concerns, or force majeure resulting in train cancellation, please go to Odakyu Sightseeing Service Center in Shinjuku West or Odawara Station to request ticket cancellation, please note that only the cost of the unused portion will be refunded E-vouchers and redeemed vouchers that have expired are considered invalid, and refunds cannot be made after the travel pass has been redeemed If you need to change the ticket redemption date after ordering, please contact KKday customer service as soon as possible This travel pass is for personal use only, please be sure to bring valid identification such as a passport, for staff inspection If you get on and off the bus outside the designated area or pass through the station, you must pay an additional fare — What You Can Expect — The Fuji Hakone 3-Day Pass, also known as the Fuji Hakone Travel Pass, is a special discount transportation ticket for foreign tourists. The ticket is valid for 3 days and covers the popular Fuji Hakone area. During the validity period, you can take a one-way ride between Shinjuku Station-Shin-Matsuda Station, unlimited rides between Shin-Matsuda Station and Odawara Station on the Odakyu Line or designated public transportation in the Fuji-Hakone area. In addition, you can enjoy discounts at around 110 facilities (70 in the Hakone area and 40 in the Fuji area), including well-known local art museums and restaurants. With this travel pass, you can take the Hakone Tozan Tram that travels in the ever-changing scenery of Fuji-Hakone, hop on the Hakone Pirate Ship that crosses Lake Ashi while gazing at the view of Mount Fuji, get in the Hakone Cable Car to take in the magnificent scenery from high above, and most exciting of all, witness Mount Fuji from different locations! Part of the proceeds from this ticket will be donated to environmental protection activities to maintain Mount Fuji. — Important Info — Validity: 3 consecutive days starting from the day of use Redemption location: Please present your passport to exchange for a physical ticket at the designated redemption location, Shinjuku West Exit Odakyu Tourist Service Center For information on the Fuji-Hakone Tour 3-Day Pass and discounts on sightseeing facilities, please refer to the official website Tickets include: One-way discount ticket from Shinjuku Station to Shin-Matsuda Station Unlimited rides between Shin-Matsuda Station and Odawara Station 8 transportations in the Hakone area: - Hakone Tozan Railway - Hakone Tozan Ropeway - Hakone Tozan Bus (designated section) - Sightseeing tour bus (Hakone Tozan Bus) - Hakone Pirate Cruise - Hakone Ropeway - Odakyu Hakone Expressway Bus (designated section) ※ Excluding Shinjuku Expressway Bus Terminal–Tomei Gotemba - Tokai Bus (designated area) Transportation in the Fuji area: - Fuji Express Bus (designated area) - All lines of Fujikyu Line (Otsuki Station–Kawaguchiko Station) — Additional Info — When getting on and off the bus, please show the pass to the staff. When using limited express trains such as Romancecar, limited express buses (Gotenba-Kawaguchiko Line), and Fuji Tozan Tram, additional fees are required. There is no limit to the number of rides in the designated area, and you can take it freely; if you take a bus or travel outside of the designated area, you need to pay an additional fee to buy a ticket. Regular sightseeing buses, Izu-Hakone buses, and highway buses (Chuo Expressway) are not available The Odakyu Expressway Bus will give priority to passengers with reserved seat tickets. If the bus is full, you will not be able to board. Please be informed. Please note that this ticket cannot be used on the Hakone Yamanai Izu Hakone Bus. Physical ticket validity: from the designated day of use to the end of public transportation operating hours on the third day. Please note that the travel pass will be taken back at the end of the trip on the last day of use.